D LINE MARKINGS LTD (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website www.road-markings.co.uk (the “Website”), and how you can control the use of your information.

By using our Website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information when you visit our Website:

• Personal Data: If you contact us or fill out forms on our Website, we may collect personal data such as your name, email address, phone number, business name, and any other details you provide.
• Technical Data: We may collect information about how you use our Website, including your IP address, browser type and version, device type, operating system, pages visited, and the time spent on our Website. This data helps us improve our website's performance and user experience.
• Cookies: We use cookies to improve your experience on our Website. Cookies are small files stored on your device to collect information on how you interact with the Website. You can manage or disable cookies through your browser settings.

2. How We Use Your Information

We may use the information we collect for the following purposes:

• To Provide Services: To respond to your inquiries, process orders, or provide customer support.
• To Improve Our Website: To analyze usage trends and enhance the content and functionality of our Website.
• Marketing Communications: If you have provided us with your consent, we may send you marketing communications such as updates, promotions, or offers related to our services. You can opt out of these communications at any time.
• Legal Compliance: To comply with legal obligations or respond to requests from authorities.

3. How We Protect Your Data

We are committed to ensuring that your personal data is secure. We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We will not sell, rent, or trade your personal data. However, we may share your information with the following parties:

• Service Providers: We may share your personal data with trusted third-party service providers who assist us with functions such as website hosting, marketing, and customer service. These providers are contractually required to protect your data and use it only for the purposes we specify.
• Legal Compliance: We may disclose your personal data to law enforcement or regulatory authorities if required to do so by law or to protect our rights or property.

5. Cookies and Tracking Technologies

We use cookies to enhance your experience on our Website, analyse traffic, and customize content. Cookies are small text files stored on your device. You can adjust your browser settings to accept or decline cookies, or to be notified when cookies are being used. However, some features of the Website may not work properly if cookies are disabled.

For more information about how we use cookies, please refer to our Cookie Policy.

6. Your Rights

Under UK data protection law, you have the following rights regarding your personal data:

• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You can request to correct any inaccurate or incomplete personal data.
• Right to Erasure: You can request that we delete your personal data under certain circumstances.
• Right to Restriction: You can request that we restrict the processing of your personal data in certain situations.
• Right to Object: You can object to our processing of your personal data, particularly for direct marketing purposes.
• Right to Portability: You can request to receive your personal data in a structured, commonly used format, and have it transferred to another data controller.

If you wish to exercise any of these rights, please contact us using the details in the “Contact Us” section below.

7. Data Retention

We will retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting requirements.

8. International Transfers

We do not transfer your personal data outside of the United Kingdom. If, in the future, such transfers occur, we will ensure that your data is protected in accordance with applicable laws.

9. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites before providing them with your personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.